Welcome to Kidderminster Medical Centre
Important information about the coronavirus (COVID-19)
The NHS across Worcestershire and Herefordshire will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
- a high temperature or
- a new continuous cough
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Stay At Home advice can be found here.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website here.
NHS 111 phone lines are experiencing high volumes of calls please use the link below to assess your risk and follow instructions:-
If you have travelled from the following countries you are advised to stay indoors, avoid contact with other people and contact NHS 111 for advice
Even if you do not have any symptoms
Hubei Province (China)
in the last 14 days
Northern Italy (lockdown areas)
Lombardy:Codogno, Castiglione d’Adda, Casalpusterlengo, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo and San Fiorana
South Korea (Special Care Zones)
Daegu or Cheongdo
Since 19th February 2020
If you have travelled from the following countries in last 14 days and have symptoms of cough, high temperature or shortness of breath (even if mild) you are advised to stay indoors, avoid other people and call NHS 111 for further advice
Mainland China/South Korea – not mentioned above
Travelled from the following since 19th February 2020 and have symptoms of cough, temperature or shortness of breath you are advised to stay indoors, avoid other people and call NHS 111 for further advice.
(anywhere north of Pisa, Florence and Rimini)
How to avoid spreading or catching:
There are things you can do to reduce the spread
Cover your mouth and nose with a tissue or sleeve (not hands) when you sneeze
Discard tissues immediately
Wash you hands with soap and water often – use a hand sanitiser gel if soap and water are not available
Avoid close contact with people who are unwell
Don’t touch your eyes, nose or mouth if your hands are not clean
If you think you have been infected with Coronavirus –
Do not go to your GP surgery, pharmacy or hospital
Call NHS 111 for advice
What is self Isolation?
If you are asked to self isolate this is what you should do
Stay at home
Stay away from work, schools or public places
Do not use public transport or taxis
Ask friends or families to run errands for you
Avoid visitors coming to your house – it is ok for delivery of food or essential items.
You may be asked to do this for 14 days to reduce the spread of infection to other people
What is the treatment for Coronavirus?
There is currently no treatment for this illness
Antibiotics do not help as they do not work against any virus
Any treatment that you are advised to take will be to treat the symptoms not fight the illness
Self Isolation for 14 days
More information is available at:
ASK MY GP
Get help from us with AskmyGP - click on image to access.
Same day, personalised care. With your own GP.
- It's available 24/7 - we respond in working hours, 8am to 5.30 pm Monday to Friday
- In working hours, we can usually get back to you within the hour - it may be longer at busy times
- All our registered patients are welcome, and as a parent or carer you can use askmyGP on behalf of a patient
- You can choose a particular named GP if you wish (so long as they are working that day)
- You may chose a telephone, video or email response
- You can login now, without any paperwork
The doctors and staff at Kidderminster Medical Centre in Kidderminster are proud to offer the highest standard of patient-centered healthcare.
We are a Military Veterans Accredited Practice.
Accessing the practice:
There is free parking at the rear of the building, we also have allocated parking for our disabled patients.
Wheelchair access is via the rear entrance.
Patient services are spread over two floors - GPs and ANPs are all on level 1. Nurses and HCA's are all on level 2
Toilets are available on all floors and we are in the process of having a RADAR lock fitted to our disabled toilets on level 1.
In addition to our normal opening hours our GPs offer appointments for the patients either before 08.00am or after 18.30 hrs. every day.
These appointments are available to book on line (please see Patient Access below for details of how to register for this service).
Kidderminster Medical Centre is the hub for Wyre Forest Health Partnership practices.
We are open to see patients from across all six sites up until 20.30hrs Monday - Thursday and two Saturday mornings per month.
These clinics are run by GPs from across the Partnership.
Allocated Named GP:
All patients that are registered at Kidderminster Medical Centre have a named allocated GP who will oversee your care.
You are still entitled to see whichever Clinician you choose to. Please see our 'further information' section on the right.
On Line Patient Access:
On line access is available to all our patients aged 16 years and above.
The process is simple to sign up to - you will need to attend the practice with one form of ID, the forms takes a couple of minutes to complete and gives you access to:
Medical Records (Summary)
Ordering your repeat medications
Reviewing your upcoming appointments
Booking appointments with GPs and nurses. You can also book appointments for smears, INR blood tests, flu vaccinations, child immunisations, phlebotomy clinic appointments and NHS health checks.
(Site updated 17/03/2020)