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KMCWelcome to Kidderminster Medical Centre

Please note: Front and Back doors are now closed.  We are only letting patients in that have appointments. Patients with queries needs to use the intercom to speak to reception.  

Coronavirus Update

The Royal College of GPs (RCGP)We are a Research and Surveillance Centre Practice

This practice is one of over 600 practices in England contributing pseudonymised data for national research and surveillance.

These data enable continuous monitoring of infections and diseases in the community and is used in ethically approved research. The RCGP RSC is the main source of information for Public Health England (PHE) and helps with prediction and management of flu out-breaks and pandemics.

Providing pseudonymised data does not affect patients, their care or privacy, however if you no longer wish to allow your information to be used, please speak to your GP.


Important information about the coronavirus (COVID-19)

 

The NHS across Worcestershire and Herefordshire will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.

 

The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

 

The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).

 

The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:

  • a high temperature or
  • a new continuous cough

 

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.

 

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

 

Only call 111 if you cannot get help online.

 

Stay At Home advice can be found here.

 

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

Information remains subject to regular change and updates. More information can be found on the NHS website here

 


NHS 111 phone lines are experiencing high volumes of calls  please use the link below to assess your risk and follow instructions:-

https://111.nhs.uk/service/covid-19

 

How to avoid spreading or catching:

There are things you can do to reduce the spread

Cover your mouth and nose with a tissue or sleeve (not hands) when you sneeze

Discard tissues immediately

Wash you hands with soap and water often – use a hand sanitiser gel if soap and water are not available

Avoid close contact with people who are unwell

 Don’t touch your eyes, nose or mouth if your hands are not clean

If you think you have been infected with Coronavirus –

Self Isolate

Do not go to your GP surgery, pharmacy or hospital

Call NHS 111 for advice

  What is self Isolation?

If you are asked to self isolate this is what you should do

Stay at home

Stay away from work, schools or public places

Do not use public transport or taxis

Ask friends or families to run errands for you

Avoid visitors coming to your house – it is ok for delivery of food or essential items.

You may be asked to do this for 14 days to reduce the spread of infection to other people

  What is the treatment for Coronavirus?

There is currently no treatment for this illness

Antibiotics do not help as they do not work against any virus

Any treatment that you are advised to take will be to treat the symptoms not fight the illness

Self Isolation for 14 days

 

 

More information is available at:

 

https://www.nhs.uk/conditions/coronavirus-covid-19/advice-for-travellers/

 

https://www.nhs.uk/conditions/coronavirus-covid-19/common-questions/

 

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public


BEWARE OF SCAMMERS

There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 

Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern

We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.

Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.

If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.

 


ASK MY GP

ask my gp

Get help from us with AskmyGP - click on image to access.

Same day, personalised care. With your own GP.

  • It's available 24/7 - we respond in working hours, 8am to 5.30 pm Monday to Friday
  • In working hours, we can usually get back to you within the hour - it may be longer at busy times
  • All our registered patients are welcome, and as a parent or carer you can use askmyGP on behalf of a patient
  • You can choose a particular named GP if you wish (so long as they are working that day)
  • You may chose a telephone, video or email response
  • You can login now, without any paperwork


The doctors and staff at Kidderminster Medical Centre in Kidderminster are proud to offer the highest standard of patient-centered healthcare.

kmc                         We are a Military Veterans Accredited Practice.


Accessing the practice:

There is free parking at the rear of the building, we also have allocated parking for our disabled patients.

Wheelchair access is via the rear entrance.

Patient services are spread over two floors  - GPs and ANPs are all on level 1.  Nurses and HCA's are all on level 2

Toilets are available on all floors and we are in the process of having a RADAR lock fitted to our disabled toilets on level 1.


Extended Access:

In addition to our normal opening hours our GPs offer appointments for the patients either before 08.00am or after 18.30 hrs. every day. 

These appointments are available to book on line (please see Patient Access below for details of how to register for this service).

Hub Sessions:

Kidderminster Medical Centre is the hub for Wyre Forest Health Partnership practices. 

We are open to see patients from across all six sites up until 20.30hrs Monday - Thursday and two Saturday mornings per month.

These clinics are run by GPs from across the Partnership.


Allocated Named GP:

All patients that are registered at Kidderminster Medical Centre have a named allocated GP who will oversee your care.

You are still entitled to see whichever Clinician you choose to. Please see our 'further information' section on the right.


On Line Patient Access:

On line access is available to all our patients aged 16 years and above.

The process is simple to sign up to  - you will need to attend the practice with one form of ID, the forms takes a couple of minutes to complete and gives you access to:

Medical Records (Summary)

Ordering your repeat medications

Reviewing your upcoming appointments

Booking appointments with GPs and nurses.  You can also book appointments for smears, INR blood tests, flu vaccinations, child immunisations, phlebotomy clinic appointments and NHS health checks.

 

(Site updated 02/06/2020)

Contact Details

Kidderminster Medical Centre

Contact Telephone

01562 546740
01562 546740
111
01562 546760
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